People Pleasers

I've noticed that people can't seem to be outward with how they feel/what they want to do. Kind of a broad example, but sometimes at my job I have to call people and 96% of the time I ask them whether they either have/still need our unit's number, they reply yes--like they don't have the balls to say no and 'disappoint me.' and another 67% of the time I have to give it to them as they pretend to take it down so as not to have to face me with a negative. It's like when you are walking through the mall and the vendors in the middle walk up to you  and get you to try their product and  you get all awkward because you aren't going to buy anything, but you can't seem to tell them that, so eventually you are in too deep and it only gets worse as time goes on and is mutually wasted. It's the same way in relationships too...one person decides they need out, but they can't seem to disappoint, so their happiness is put on the back-burner, and as time elapses it makes for a worse situation. People-Pleasers,Why can't you just say no? There are nice ways to turn people down. In being nice in the moment you create more problems for yourself later. It says a lot about a person who can stick up to other people and be outright with how they feel. It takes a lot of courage in a lot of cases, especially when it's with someone you care about. But realize that honesty is always the best policy.